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1. [100.00%] Participatory Networks The Library as
best seller. What knowledge can be gleaned from these novel interactions? can you measure it? can you enhance it? can you capture it? can you recall it when it would be precisely what a user needs to meet an information need? Participatory
http://quartz.syr.edu/rdlankes/ParticiaptoryNetworks.pdf - 2,053.8kb

2. [75.03%] The Answer
reference specialists, and can be scanned and retrieved for use in answering frequentlyasked questions. Some Specialists create their own FAQ collections and use them consistently: ...you can capture the information so that it can be re-used, so
http://quartz.syr.edu/rdlankes/Publications/Others/EdCenters.pdf - 1,136.7kb

3. [75.03%] http://www.DavidLankes.org TITLE:
digital reference questions can help determine if the capacity of the service is adequate. This statistic can also assist in assessing the quality of the communication skills of the staff. An analysis of the unanswered reference questions can
http://quartz.syr.edu/rdlankes/Publications/Books/Quality.pdf - 2,759.5kb

4. [75.03%] http://www.DavidLankes.org TITLE:
people's question about volcanoes and volcanology. This is done through their Ask A Volcanologist service: "Dronen>>Ask-A-Volcanologist is one section of the VolcanoWorld web site...[Ask A Volcanologist and VolcanoWorld] are the same thing,
http://quartz.syr.edu/rdlankes/Publications/Books/Dissertation.pdf - 3,839.9kb

5. [63.99%] Emerald FullText Article : Credibility on the internet: shifting from autho...
invisible to end-users, yet can have a profound impact on the information being provided to users for credibility assessments. Infrastructure providers can easily block traffic to and from certain destinations. What many people do not realize is
http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=Article&Filename=Published/EmeraldFullTextArticle/Articles/2780640502.html - 122.0kb

6. [54.74%] http://www.DavidLankes.org TITLE:
reference questions?; 2) Can these factors be ranked in order of importance?; and 3) Are there groups of factors that Can be discovered? file:///C|/WEBPAGES/bibliomining/nicholson/triage.html (3 of 20) [10/5/2003 8:56:13 AM] Pomerantz, J.,
http://quartz.syr.edu/rdlankes/Publications/Journals/triage.pdf - 382.0kb

7. [51.74%] Credibility Tools Lankes 1
invisible to end users, yet can have a profound impact on the information being provided to users for credibility assessments. Infrastructure providers can easily block traffic to and from certain destinations. What many people do not realize is
http://quartz.syr.edu/rdlankes/Publications/Chapters/Credibility.pdf - 900.9kb

8. [48.02%] The current issue and full text archive
idea being that, if everyone can see the code, and test it, flaws will be easier to find, and because the process of implementation is tested in public, everyone can trust the product. This open approach also can be seen in the lens of credibility.
http://quartz.syr.edu/rdlankes/Publications/Journals/credibilityontheinternet.pdf - 121.2kb

9. [48.02%] R. David Lankes: Presentations
one librarian, one question? Can reference be a social activity? How Can we truly put the user at the center of reference? How Can we re-imagine reference as a learning activity where the reference librarian facilitates learning? David Lankes will
http://ptbed.org/presents.php - 105.4kb

10. [44.18%] http://www.DavidLankes.org TITLE:
applications. Libraries can take advantage of this transition as well. The web site can be more than simply a place to post hours and programming, it can become a unifying interface for other library services. Now the hundreds of electronic
http://quartz.syr.edu/rdlankes/Publications/Chapters/VirtServ.pdf - 416.5kb

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