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Digital Reference Triage: An Investigation using the Delphi Method into the Factors Influencing Question Routing and Assignment

October 22nd, 2003

“Digital Reference Triage: An Investigation using the Delphi Method into the Factors Influencing Question Routing and Assignment.” Pomerantz, J., Nicholson, S., & Lankes, R. D. (2003). 73(2), The Library Quarterly. 103-120.

http://quartz.syr.edu/rdlankes/Publications/Journals/triage.pdf

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This entry was posted on Wednesday, October 22nd, 2003 at 5:01 pm and is filed under Journal Article. Trackback URL: http://quartz.syr.edu/rdlankes/blog/wp-trackback.php?p=290

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