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Managing Data Collection for Real Time Reference: Lessons from the AskERIC Live! Experience

October 22nd, 2003

“Managing Data Collection for Real Time Reference: Lessons from the AskERIC Live! Experience.” Belanger, Y.M., Lankes, R.D., and Shostack, P.L. (2003). 8(1/2). Internet Reference Services Quarterly.

http://quartz.syr.edu/rdlankes/Publications/Journals/managingdatacollection….PDF

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This entry was posted on Wednesday, October 22nd, 2003 at 3:58 pm and is filed under Journal Article. Trackback URL: http://quartz.syr.edu/rdlankes/blog/wp-trackback.php?p=287

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