The Necessity of Real-Time: Fact and Fiction in Digital Reference Systems

December 22nd, 2002

“The Necessity of Real-Time: Fact and Fiction in Digital Reference Systems.” Lankes, R. D. & Shostack, P. (2002). 41(4) Reference and User Services Quarterly

Full Text: http://quartz.syr.edu/rdlankes/Publications/Journals/nescRT.pdf

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