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Archive for June, 2006

Costing reference: Issues, approaches, and directions for research

Thursday, June 22nd, 2006

“Costing reference: Issues, approaches, and directions for research.” Lankes, R. D., Gross, M., & McClure, C. R. (2006) 46(95/96). The Reference Librarian, pp.171-184

http://quartz.syr.edu/rdlankes/Publications/Journals/costingreference….pdf

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"Virtual Dave" Lankes is an associate professor at Syracuse University's School of Information Studies. Click here for biographical information.

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