News, thoughts, ideas, and more from Virtual Dave Lankes
“Introductory Thoughts: Charting the Course” RUSA/MARS Pre-Conference Keynote at the ALA Annual Conference, Atlanta, GA.
Slides: http://quartz.syr.edu/rdlankes/Presentations/2002/IntroChart.pdf
“Setting the Standards in Digital Reference: Defining Quality and Performance Measures” RUSA/MARS Pre-Conference at the ALA Annual Conference, Atlanta, GA
Slides: http://quartz.syr.edu/rdlankes/Presentations/2002/Standards.pdf
"Virtual Dave" Lankes is an associate professor at Syracuse University's School of Information Studies. Click here for biographical information.
