Archive for October, 1999

Digital Reference Services and Centers at the United States Department of Education: Analysis and Recommendations

Saturday, October 23rd, 1999

Digital Reference Services and Centers at the United States Department of Education: Analysis and Recommendations. Silverstein, J.L. and Lankes, R. David (1999). Commissioned research report to the U.S. Department of Education. Available: ERIC Clearinghouse on Information and Technology; Syracuse, NY.

http://quartz.syr.edu/rdlankes/Publications/Others/EdCenters.pdf

Adjuncts, Affiliates and Partners: Building an ERIC Network for the 21st Century

Saturday, October 23rd, 1999

“Adjuncts, Affiliates and Partners: Building an ERIC Network for the 21st Century.” Lankes, R. David (1999). Paper presented to the ERIC Directors. Available: ERIC Clearinghouse on Information and Technology; Syracuse, NY.

The Virtual Reference Desk: Question Interchange Profile

Saturday, October 23rd, 1999

“The Virtual Reference Desk: Question Interchange Profile.” Lankes, R. David (1999). White Paper for the Virtual Reference Desk. ERIC Clearinghouse on Information and Technology; Syracuse, NY.

Developing a Mission for the National Education Network: The Challenge of Seamless Access

Friday, October 22nd, 1999

“Developing a Mission for the National Education Network: The Challenge of Seamless Access.” Lankes, R. David & Sutton, Stuart A. (1999). 16(2). Government Information Quarterly.

http://quartz.syr.edu/rdlankes/Publications/Journals/FinalGIQ.pdf

AskA’s: Lesson Learned from K-12 Digital Reference Services

Friday, October 22nd, 1999

“AskA’s: Lesson Learned from K-12 Digital Reference Services.” Lankes, R. David (1999). 38(1) Reference & User Services Quarterly.

http://quartz.syr.edu/rdlankes/Publications/Journals/AskAsLessonLearned.pdf