What does the Future Hold for Reference Services

“What Does the Future Hold for Reference Services” Institute on the Future of Reference and its Impact on Library and Information Science Education, Philadelphia, PA.

Slides: http://quartz.syr.edu/rdlankes/Presentations/2010/IPL2.pdf
Audio: http://quartz.syr.edu/rdlankes/pod/2008/IPL2.mp3

Screencast:

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