“Change Management” Connecticut Library Association Leadership Institute, Hartford, Ct.
Slides: http://quartz.syr.edu/rdlankes/Presentations/2009/CTChange.pdf
Audio: http://quartz.syr.edu/rdlankes/pod/2009/CtChange.mp3
Screencast:
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This work by R. David Lankes is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License.