“The Digital Reference Transition” University of Maryland Digital Dateline Lecture, College Park, MD.
Abstract: An AskERIC case study and discussion of induction in libraries.
Slides: http://quartz.syr.edu/rdlankes/Presentations/2004/UMD.pdf
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This work by R. David Lankes is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License.