Category Archives: Proceedings

The Roles of Digital Reference in a Digital Library Environment, Lankes, R.D. (2004). In Zhan Furui (Ed), The Proceedings of Digital Library – Advance the Efficiency of Knowledge Utilization (pp. 262-274). Scientific and Technical Documents Publishing House, Beijing, China. http://quartz.syr.edu/rdlankes/Publications/Proceedings/DigRefWP.pdf

Taxonomies for Automated Question Triage in Digital Reference. Pomerantz, J., and Lankes, R. D. (2003). In C. C. Marshall, G. Henry and L. Delcambre (Eds.), Proceedings of the 2003 Joint Conference on Digital Libraries, May 27-31 2003, Rice University, Houston, … Continue reading →

Assessing Quality in Digital Reference Services. Lankes , R. David, McClure, C., and Gross, M. (2001). In 2001 Proceedings of the 64st Annual Meeting (Vol. 38). The American Society for Information Science, Silver Spring, MD.

The Virtual Reference Desk: Supporting Education through a Network of Human Expertise. Wasik, Joann M., Lankes, R. David (1999) In Nixon, C. and Burmood, J. (Ed.), Internet Librarian 99: Proceedings of the Third Internet Librarian Conference. Information Today, Medford, NJ.

Networked Information Discovery and Retrieval for Educational Materials on the Internet: Metadata Development, Deployment, and Evolution. Sutton , Stuart A., Lankes, R. David, Small , Ruth and Eisenberg , Michael (1998). In Preston, C. (Ed.), 1998 Proceedings of the 61st … Continue reading →

The Virtual Reference Desk: Building Human Expertise into Information Systems. Lankes , R. David (1998). In Preston, C. (Ed.), 1998 Proceedings of the 61st Annual Meeting (Vol. 35). The American Society for Information Science, Silver Spring, MD.