Category Archives: Journal Article

The Digital Reference Electronic Warehouse (DREW) Project: Creating the infrastructure for digital reference research through a multi-disciplinary knowledge base

“The Digital Reference Electronic Warehouse (DREW) Project: Creating the infrastructure for digital reference research through a multi-disciplinary knowledge base.” Nicholson, Scott & Lankes, R. D. 46(3). Reference and User Services Quarterly http://quartz.syr.edu/rdlankes/Publications/Journals/drewfinal.pdf

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Costing reference: Issues, approaches, and directions for research

“Costing reference: Issues, approaches, and directions for research.” Lankes, R. D., Gross, M., & McClure, C. R. (2006) 46(95/96). The Reference Librarian, pp.171-184 http://quartz.syr.edu/rdlankes/Publications/Journals/costingreference….pdf

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Digital Reference Research: Fusing Research and Practice

“Digital Reference Research: Fusing Research and Practice.” Lankes, R. D. 44(4). Reference and User Services Quarterly. http://quartz.syr.edu/rdlankes/Publications/Journals/fusingresearchandpractice.pdf

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The Digital Reference Research Agenda

“The Digital Reference Research Agenda.” Lankes, R. D. (2004) 55(4). Journal of the American Society for Information Science and Technology http://quartz.syr.edu/rdlankes/Publications/Journals/jasisdr.pdf

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The Current State of Digital Reference: Validation of a General Digital Reference Model through a Survey of Digital Reference Services

“The Current State of Digital Reference: Validation of a General Digital Reference Model through a Survey of Digital Reference Services.” Pomerantz, J., Nicholson, S., Belanger, Y., & Lankes, R. D. (2004). 40(2), 347-363. Information Processing & Management. http://quartz.syr.edu/rdlankes/Publications/Journals/stateart.pdf

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The Digital Reference Fallacy

“The Digital Reference Fallacy.” Lankes, R. D. 79/80. co-published simultaneously as Digital Reference Services Bill Katz (Ed.) Hawthorn Press; New York. http://quartz.syr.edu/rdlankes/Publications/Journals/Fallacy.pdf

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Current State of Digital Reference in Primary and Secondary Education

“Current State of Digital Reference in Primary and Secondary Education.” Lankes, R. D. (2003). 9(2) D-Lib Magazine. http://quartz.syr.edu/rdlankes/Publications/Journals/Dlib.pdf

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