Category Archives: Book Chapter

Lankes, R. David (2011). Forward. In Fontichiaro, K. and Hamilton, B. (Eds.), School libraries ebook project. Available: https://docs.google.com/document/d/1SaWhOId9ZqywMuJaKfMIQjgyNl8f-SPEaQYF1TTnTLQ/edit?hl=en_US http://quartz.syr.edu/rdlankes/Publications/Chapters/Foreward-ebook.pdf

Lankes, R. David (2010). Innovators wanted: No experience necessary? In Walter and Williams (Eds.), The expert library: Sustaining, staffing, and advancing the academic library in the 21st century. Association of College and Research Libraries.

Conversations and the True Knowledge of Generations. Lankes, R. David (2010). In Boomers and beyond: Reconsidering the role of libraries. Rothstein, P. M., and Schull, D. D. (Eds). Chicago: American Library Association.

Trusting the Internet: New Approaches to Credibility Tools. Lankes, R. David (Forthcoming). In MacArthur Digital Media Series, Volume on Credibility. MIT Press. http://quartz.syr.edu/rdlankes/Publications/Chapters/Credibility.pdf

The Digital Reference Electronic Warehouse (DREW) Project: Creating the Infrastructure for Digital Reference Research through a Multi-Disciplinary Knowledge Base, Nicholson, S. and Lankes, R. D. (2005). In Lankes, Abels, White, and Haque (Eds)., Creating a Reference Future. Neal-Schuman Publishers, Inc.

“Digital Reference.” Lankes, R. David (2003). In Miriam Drake (Ed.), Encyclopedia of Library and Information Science (2nd Edition). New York: Marcel Dekker, Inc. http://quartz.syr.edu/rdlankes/Publications/Others/Encyclo-DigRef.pdf

Virtual Service. Lankes, R. David (2002). In Melling, M. and Little, J. (Ed.), Building a Successful Customer-service Culture: A guide for Library and Information Managers. Library Association Publishing: London, UK. http://quartz.syr.edu/rdlankes/Publications/Chapters/VirtServ.pdf