Category Archives: White Papers

Participatory Networks: The Library as Conversation

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Participatory Networks: The Library as Conversation. Lankes, R. David, Silverstein, J. and Nicholson, S. (2007). Commissioned technology brief for the American library Association’s Office of Information Technology Policy. Available Information Institute of Syracuse: Syracuse New York. http://iis.syr.edu/ http://quartz.syr.edu/rdlankes/Publications/Others/ParticiaptoryNetworks.pdf

Impact and Opportunity of Digital Reference in Primary and Secondary Education

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Impact and Opportunity of Digital Reference in Primary and Secondary Education. Lankes, R. David (2002). Commissioned white paper for the digital reference research symposium held at Harvard University. Available ERIC Clearinghouse on Information and Technology; Syracuse, NY. http://quartz.syr.edu/rdlankes/Publications/Proceedings/K12DR.pdf

Digital Reference Services and Centers at the United States Department of Education: Analysis and Recommendations

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Digital Reference Services and Centers at the United States Department of Education: Analysis and Recommendations. Silverstein, J.L. and Lankes, R. David (1999). Commissioned research report to the U.S. Department of Education. Available: ERIC Clearinghouse on Information and Technology; Syracuse, NY. http://quartz.syr.edu/rdlankes/Publications/Others/EdCenters.pdf

Building the Virtual Reference Desk

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“Building the Virtual Reference Desk.” Lankes, R. David (1997). White Paper for the Virtual Reference Desk. ERIC Clearinghouse on Information and Technology; Syracuse, NY.