Category Archives: Publication

Virtual Reference Desk AskA Software: Decision Points and Scenarios

Posted on October 23, 1998 by rdlankes

“Virtual Reference Desk AskA Software: Decision Points and Scenarios” Lankes, R. D. and Kasowitz, A. (1998). Paper presented to the ERIC Directors. Available: ERIC Clearinghouse on Information and Technology; Syracuse, NY.

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The Virtual Reference Desk: Building a Network of Expertise for America’s Schools

Posted on October 23, 1998 by rdlankes

“The Virtual Reference Desk: Building a Network of Expertise for America’s Schools.” Lankes, R. David (1998). White Paper for the Virtual Reference Desk. ERIC Clearinghouse on Information and Technology; Syracuse, NY. ED417728

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Building and Maintaining Internet Information Services

Posted on October 23, 1998 by rdlankes

Building and Maintaining Internet Information Services. Lankes, R. David (1998). Dissertation, Syracuse University. http://quartz.syr.edu/rdlankes/Publications/Books/Dissertation.pdf

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AskA Starter Kit: How to Build and Maintain Digital Reference Services

Posted on October 23, 1998 by rdlankes

AskA Starter Kit: How to Build and Maintain Digital Reference Services. Lankes , R. David and Kasowitz , Abby S. (1998). Scarecrow Press, Lanham, MD. http://quartz.syr.edu/rdlankes/Publications/Books/AskA.pdf

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Building and Maintaining Internet Information Services: K-12 Digital Reference Services

Posted on October 23, 1998 by rdlankes

Building and Maintaining Internet Information Services: K-12 Digital Reference Services. Lankes, R. David (1998). ERIC Clearinghouse on Information and Technology; Syracuse, NY.

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Networked Information Discovery and Retrieval for Educational Materials on the Internet: Metadata Development, Deployment, and Evolution

Posted on October 22, 1998 by rdlankes

Networked Information Discovery and Retrieval for Educational Materials on the Internet: Metadata Development, Deployment, and Evolution. Sutton , Stuart A., Lankes, R. David, Small , Ruth and Eisenberg , Michael (1998). In Preston, C. (Ed.), 1998 Proceedings of the 61st … Continue reading →

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The Virtual Reference Desk: Building Human Expertise into Information Systems

Posted on October 22, 1998 by rdlankes

The Virtual Reference Desk: Building Human Expertise into Information Systems. Lankes , R. David (1998). In Preston, C. (Ed.), 1998 Proceedings of the 61st Annual Meeting (Vol. 35). The American Society for Information Science, Silver Spring, MD.

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